User Research & Market Research Recruitment Agency

The participation rates are fantastic, the best I’ve ever seen in fact! 10 of them have completed 100% of tasks, 5 are between 88% and 97% complete and only one at 50%. So thank you for a top recruit and management of these participants, they have been great at responding quickly and giving us full and considered responses.

Narrative health

The best thing about working with Angelfish is that they give me the confidence to step back and not worry about recruitment. I know that they’ll be proactive in sorting problems and finding solutions to all of the challenges and difficulties that inevitably come up. This gives me the headspace I need to focus on uncovering audience insights; developing ideas and the ‘bigger picture’.

Jonathan Crowley, Freelance Innovation Consultant

Working with Angelfish Fieldwork has been a dream. I have worked in participant recruitment and know how much work goes into it but the work that the team do goes above and beyond. You can trust that the work has been done, so you can fully concentrate on the interviews. They were able to work to a very tight deadline and were always on hand to investigate any queries which were consistently resolved to the highest standard. Thank you!

King’s College London

We came to Angelfish for the recruitment of 60 qualitative interviews. This was a complex brief involving many interviewers and specific demographic criteria. The Angelfish team met all of our recruitment targets and managed the project superbly. Communication was proactive and clear throughout. The whole project couldn’t have gone more smoothly. We would definitely work with them again.

Dr Dan Jackson, Associate Professor of Media and Communication, Bournemouth University

Angelfish went above and beyond. From project kick-off to final wrap up, they were thorough, proactive and communicative. Respondents were well-briefed and bang on target - so much so that my clients made a point of telling me. As a qual researcher, I'm only as good as my respondents. Angelfish understand that. I wouldn't hesitate to recommend them.

Emily Hilditch, Wonder Research

Angelfish is an absolute pleasure to work with and one of our trusted recruitment partners. We partner with them on projects across varied methodologies including online platforms, in-depths and focus groups. For every project, they deliver very high calibre and engaged respondents. The project management team is top-notch - they are honest, thorough, responsive, and personable.

The Behavioural Architects

The communication and support throughout the project were excellent and took a huge task off our hands which saved us time and provided great respondents. Thank you!

Zoe, Video Producer

I can’t emphasis enough - this is one of those jobs where the quality of the recruitment could really make or break it for us. The participants have not only been super accommodating, helpful and candid … but they’ve also been entirely on (a very difficult) spec! You’re heroes. We’re super grateful!

Very positive experience. The level of applicants was supreme. As were the comments and organisation. I would highly recommend Angelfish.

Head of Video, 4Com Technologies

The Angelfish team were flexible to some changes to the recruitment brief in the earlier stages of the project which really helped. The support in sending participants consent forms and information to prepare them for the sessions was great. Halfway through the person working on this project from our side changed and Angelfish handled that really well even though there wasn't a handover as such.

Charlotte, Senior UX Design Researcher

The project went incredibly smoothly - the respondents were super quality and the information received from the team was timely and complete. It was a joy working with the team.

Sarah, Consumer Insights Manager

The Angelfish Team were personable, thorough and extremely professional. They provided us with four lots of engaged participants for our focus groups following a smooth recruitment process, which they managed effectively and efficiently. They kept us well informed every step of the way during our project and this gave us confidence that they would deliver – which they did.

South York Fire and Rescue

The interviews are going great. I wish all my participants could be experiencing the insights we’re collecting. I’m really blown away by these young people. They are all so multi-dimensional and interesting human beings. It’s incredible how much they are bringing the sort of “big insights” our client has access to, to life.

Brett, Managing Consultant

Really quick responses and communication as always.

Cher, UX Researcher

This was a very hard project to recruit for remotely because of the technical requirements of getting access to the prototype. I don't think we will attempt something like this remotely again, but you guys went above and beyond to get the participants sorted out so thank you for that!

Kevin Mercer, Go Figure

Angelfish Fieldwork gave short daily summaries of all the information that you needed, quick recruitment of participants and working to the deadline that I needed. They felt on hand to answer all the questions that I had with a relaxed friendly demeanour, so I felt comfortable working with you and asking questions - the one-on-one was really beneficial.

Lisa, PhD Researcher

I think this was a bit of a tough recruit and I thought you did a good job with it. I always appreciate the regular updates and you were accommodating with trying to find an array of different school backgrounds.

Senior Design Researcher, BBC

“We have worked with Angelfish for 3 years now and have always experienced a great service. The team have always met our briefs effectively and efficiently which has allowed us to run a number of successful qualitative research projects. Angelfish are proactive and adaptable, which has been particularly important given some of the short timelines we often have to work to. On a personal note, Lisa, Kelly and the team are lovely and make working together easy and thoroughly enjoyable.”

IKEA UK Market Intel Specialist

Kelly is great to work with... she and her team have a handle on overall goals and is able to efficiently and proactively translate into what is needed in field for logistical success. We just wrapped up a fairly complex recruit with Angelfish, involving a mix of online work, in-home ethnographies and focus group recruiting, and it all went off on time, on budget, and stress-free. Looking forward to working with Angelfish again soon!

NowWhat Research

I found this whole experience really positive. Kelly was brilliant with making the process very clear upfront, being incredibly timely in her responses, answering all my questions, and delivering ahead of the deadline. And she was super friendly the whole way through. It meant that I had total confidence that what we needed would be delivered, and it was.

Good Innovation